Overview
Menu
Warehouse is committed to maintaining the privacy
and security of your personal information. Our privacy
and security policy describes:
- The information we collect
and how we use it, and
- How we make sure your
information is secure. If you have any questions
or feedback, please feel free to contact us at one
of the following addresses or numbers
Menu
Warehouse
9025 Ruland Road, Suite A-6
Houston, TX 77055
Phone:
731-463-3755
Fax: 713-932-7558
E-Mail: sales@menuwarehouse.com
Contents
- Ordering
Though Our Website
- How
We Use The Information We Collect
- Updating
Or Reviewing Your Information
- Security
System & Procedural Details
- Policy
Changes
I. Ordering
Through Our Website
We
guarantee that you are not at risk when you place
an order with your credit card at menuwarehouse.com.
You'll never have to pay for any unauthorized charges
to your credit card account if those charges are
due to a transaction at menuwarehouse.com.
Here
are the details that you should know about how you
are protected from credit card misuse: If you are
ever a victim of credit card fraud, the Fair Credit
Act specifies that your credit card company can hold
you liable for no more than $50 in fraudulent charges
to your account. Your credit card company pays for
the entire amount of the fraudulent charge, except
for the $50 amount.
And, we will reimburse you
for any amount up to $50 billed to you by your credit
card company for unauthorized charges to your account,
if those charges result from an order you've placed
on menuwarehouse.com’s secure server. In order to ensure
this protection, you must:
- Notify your credit card
company of any fraudulent charges as soon as you
are aware of any credit card misuse and,
- Follow the procedures
for doing so as outlined in your credit card agreement.
Please
keep in mind that we also welcome orders via fax
or telephone if you are more comfortable with these
means of ordering. The bottom line is that you can
order with confidence from Menu Warehouse because
your credit card information is safe with us.
Your
name, physical address, e-mail address, phone number,
credit card number, and purchase history, as well
as any other private information you submit, is maintained
in our secure database. We are committed to maintaining
the privacy of your information.
We
also gather data about how visitors navigate through
our Web site. This information is only used for the
purposes of improving our understanding of customer
preferences. We do not share navigation information
with third parties.
II. How
We Use The Information We Collect
We
only use your information for the purposes of communicating
with you and serving you effectively. We do not sell
or rent your information to third parties. You may
receive occasional mailings or e-mails that feature
special products, promotions, news, etc. (you will
only receive e-mails from us if you choose to do
so). We may also use e-mail for communications relating
to a specific order you have placed. For example,
you may receive an e-mail that confirms you have
ordered menu covers, table displays, etc. You can
discontinue these communications by contacting us
at one of the numbers or address listed above.
On
rare occasions, we may disclose specific information
upon governmental request, in response to a court
order, or when required by law to do so. We may also
share information with organizations assisting in
fraud protection or investigation. We do not provide
information to these organizations for marketing
or commercial purposes.
III. Updating
Or Reviewing Your Information
To
update your customer information (name, address,
telephone number, and email address), please contact
us at one of the addresses or numbers shown above.
Please
note that certain purchase information that we keep
on record may also be available to you.
IV. Security
System & Procedural Details
Menu
Warehouse is committed to ensuring the security of
your private information. One of our goals is to
protect against the loss, misuse, or alteration of
information that you have entrusted to us. We employ
a number of technologies and processes to protect
our customer data. Furthermore, when we work with
contractors and consultants, we limit the amount
of information they can access to that which is essential
for completing their work.
When
you make a purchase, request information, or create
an account on our Web site, your transactional information
is transmitted in a safe, encrypted format.
V. Policy
Changes
In certain unforeseen instances,
we may use customer information for purposes not previously
disclosed in this privacy and security statement. If
our privacy and security practices change, we will
update this statement within a reasonable period to
reflect the changes. You are encouraged to continually
review our policy to stay abreast of any changes.
If you have questions and
comments or need assistance, please feel free to contact
us at one of the addresses and numbers listed above.
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